Terms of service

Terms of Service


Overview


Welcome to IceCraft Pro! References to “we”, “us”, “our” and “the Company” refer to IceCraft Pro. IceCraft Pro operates this store and website, including all related information, content, features, tools, products and ordering services, to deliver a curated shopping experience to you, the customer (“Service”). This store and Service are powered by Shopify, enabling us to provide our services to you.

These Terms of Service, together with all referenced policies contained herein (collectively the “Terms of Service” or “Terms”), set forth your rights and obligations when using our Service.

Please read these Terms carefully, as they contain important legal rights, including disclaimers of warranty and limitations of liability.

By visiting, browsing, or using our Service, you agree to be bound by these Terms of Service and our Privacy Policy [Insert Link]. If you do not agree to these Terms or our Privacy Policy, you may not access or use our Service.

Section 1 – Access and Account


By agreeing to these Terms, you represent that you are of legal age in your state or jurisdiction of residence, and you consent to allow any minor dependents in your household to use the Service on any device owned, purchased, or controlled by you.

To use our Service, including accessing, browsing, or making purchases from our online store, you may be required to provide certain information such as your email address, billing details, payment information, and shipping details for products and services offered by us. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you hold all necessary rights to submit such information.

You are solely responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, assign, or license your account to any third party.

Section 2 – Our Products


We make every effort to accurately display products and services in our online store. However, please note that product colors and appearances may differ slightly from on-screen displays due to device type, screen settings, and other technical factors.

We do not warrant that the appearance or quality of any product or service you purchase will meet your expectations or match the descriptions displayed on our online store.

All product descriptions are subject to change at any time without prior notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit product quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.

Section 3 – Orders


Placing an order constitutes an offer to purchase. IceCraft Pro reserves the right to accept or decline any order at our sole discretion, for any reason. An order is not confirmed and accepted until formally approved by IceCraft Pro. We must receive and process payment before an order is finalized.

We may not accommodate cancellation requests after an order has been accepted. Please review your order carefully before submission. If we decline, modify, or cancel your order, we will attempt to notify you via the email address, billing address, and/or phone number provided at checkout.

All purchases are eligible for return or exchange only in accordance with our Refund Policy [Insert Link].

You represent and warrant that all products you purchase are for your personal, household use only and not for commercial resale or export purposes.

Section 4 – Pricing and Billing


Prices, discounts, and promotions are subject to change without notice. The price charged for any product or service is the price in effect at the time your order is placed and confirmed in your order confirmation email. Unless otherwise stated, listed prices do not include taxes, shipping, handling fees, customs duties, or import charges.

Prices displayed on our online store may differ from prices offered in physical retail locations, other online stores, or third‑party platforms. We may offer promotional offers from time to time that are subject to separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide accurate, complete, and up‑to‑date purchase, payment, and account information for all transactions made at our store. You also agree to promptly update your email address, credit card details, expiration date, and other account information to complete transactions and contact you as needed.

You represent and warrant that:

(i) All credit card information you provide is true, accurate, and complete;

(ii) You have lawful authority to use the credit card for purchases;

(iii) All charges incurred will be approved by your credit card issuer;

(iv) You will pay all listed prices, including shipping fees, applicable handling charges, and any applicable taxes.

Section 5 – Shipping and Delivery


We are not liable for shipping or delivery delays. All delivery times are estimated and not guaranteed. We assume no responsibility for delays caused by shipping carriers, customs processing, or events beyond our reasonable control. Title and risk of loss for products pass to you once goods are transferred to the shipping carrier.

Section 6 – Intellectual Property


Our Service, including without limitation all trademarks, branding, text, visuals, images, graphics, product reviews, video, audio, and all design elements, layout, and arrangement, is owned by IceCraft Pro, its affiliates, or licensors, and protected by United States and international patent, copyright, and other intellectual property laws.

These Terms grant you limited permission to use the Service solely for personal, non‑commercial purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any content on our Service without our prior written consent. Nothing in these Terms grants or shall be construed to grant any license or rights under any patent, trademark, copyright, or other intellectual property belonging to IceCraft Pro, Shopify, or third parties, except as expressly stated. Unauthorized use of the Service may violate federal, state, and international intellectual property laws. All rights not expressly granted herein are reserved by IceCraft Pro.

The IceCraft Pro name, logo, product names, service marks, designs, and slogans are trademarks of IceCraft Pro, its affiliates, or licensors. You may not use these trademarks without our prior written approval. The Shopify name, logo, product names, service marks, designs, and slogans are trademarks of Shopify. All other names, logos, product marks, designs, and slogans displayed on our Service are trademarks of their respective owners.

Section 7 – Optional Third‑Party Tools


Our Service may provide access to third‑party tools operated by external providers, over which we have no oversight, control, or input.

You acknowledge and agree that all tools made available through our Service are provided “as is” and “as available” without any representations, warranties, conditions, or endorsements of any kind. We accept no liability arising from or related to your use of any third‑party tools.

Your use of any tools accessible through our Site is entirely at your own discretion and risk. You must review and agree to the terms of service set by the relevant third‑party provider prior to use.

We may release new features, tools, and resources through our Service in the future. All new features shall be deemed part of the Service and subject to these Terms of Service.

Section 8 – Links to External Services


Our Service may contain materials and hyperlinks to websites operated or provided by third parties, including embedded third‑party functionalities. We do not investigate, endorse, or evaluate the accuracy or content of any external website you choose to access. You leave our Service and access external third‑party sites at your own risk.

We are not liable for any damages or losses arising from accessing external websites or purchasing/using products, services, resources, or content available on third‑party platforms. You must carefully review and understand the policies and practices of any external service before conducting any transaction. All complaints, claims, concerns, or questions relating to third‑party products and services should be directed to the respective third party.

Section 9 – Relationship with Shopify


[Merchant Notice: This section accurately reflects the relationship between the store and Shopify; do not delete or modify.]

IceCraft Pro’s Service is powered by Shopify to enable us to serve customers. All sales and purchases made through our store are transacted directly by IceCraft Pro. By using our Service, you acknowledge and agree that Shopify shall not be liable for any aspect of sales transactions between you and IceCraft Pro, including injury, loss, or damage arising from purchased goods and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising out of or related to your purchases and transactions with IceCraft Pro.

Section 10 – Privacy Policy


All personal information collected through our Service is governed by our Privacy Policy [Insert Link]. Certain personal data may also be subject to Shopify’s Privacy Policy. Your use of our Service constitutes your acknowledgment and acceptance of our Privacy Policy.

Our Service is hosted by Shopify. Shopify may collect and process personal information related to your access and usage of the Service to provide and improve its platform services. Information you submit on our Service may be transmitted and shared with Shopify and third‑party providers located outside your country of residence for service delivery purposes. For more details on how we, Shopify, and our partners use your personal data, please review our Privacy Policy [Insert Link].

Section 11 – Feedback


If you submit, upload, post, email, or otherwise send ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively “Feedback”), you grant us an irrevocable, worldwide, royalty‑free, perpetual, and sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, commercial or non‑commercial, across all media formats. This license allows us to operate, deliver, evaluate, enhance, promote, and improve our Service and perform our obligations under these Terms.

You represent and warrant that:

(i) You own or hold all necessary rights to submit the Feedback;

(ii) You will disclose any compensation or incentives received in connection with providing Feedback;

(iii) Your Feedback complies with these Terms.

We are under no obligation to keep your Feedback confidential, provide compensation for any submitted Feedback, or respond to Feedback submissions.

We may (but are not obligated to) monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, abusive, threatening, defamatory, obscene, inappropriate, or in violation of intellectual property rights or these Terms.

You agree that your Feedback will not infringe any third‑party rights including copyright, trademark, privacy, personality rights, or other proprietary rights. You also agree that your Feedback will not contain defamatory, unlawful, hateful, obscene content, or computer viruses/malware that may affect the operation of our Service or related websites. You may not use a false email address, impersonate others, or otherwise mislead us or third parties regarding the origin of your Feedback. You are solely responsible for all Feedback you submit and its accuracy. We assume no liability for any Feedback posted by you or third parties.

Section 12 – Errors, Inaccuracies and Omissions


Information displayed on our Service, including product descriptions, pricing, promotions, offers, shipping costs, delivery times, and inventory status, may occasionally contain typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions; to update or modify information at any time without prior notice; and to cancel orders (even after you have submitted your order) if information is found to be incorrect.

Section 13 – Prohibited Uses


You may access and use our Service only for lawful purposes. You shall not directly or indirectly use or access our Service:

(a) For unlawful or malicious activities;

(b) To violate any international, federal, state, or local laws and regulations;

(c) To infringe our intellectual property rights or the intellectual property rights of third parties;

(d) To harass, abuse, insult, harm, defame, slander, threaten, or cause damage to our staff or any other person;

(e) To transmit false or misleading information;

(f) To upload, download, receive intentionally, or reuse content that violates these Terms;

(g) To send or solicit unsolicited advertising, promotional material, junk mail, chain letters, or spam;

(h) To impersonate any individual or entity or attempt to do so;

(i) To engage in any conduct that restricts or interferes with the use of the Service, or that may harm or expose IceCraft Pro, Shopify, or other users to liability.

You further agree not to:

(a) Upload or transmit viruses, malware, or malicious code that may affect the functionality or operation of the Service;

(b) Copy, replicate, extract, sell, resell, or exploit any part of the Service;

(c) Track or collect personal information of other users;

(d) Engage in spamming, phishing, fraud, or deceptive practices through the Service;

(e) Use robots, crawlers, scraping tools, automated devices, AI agents, or manual automated processes to access the Service;

(f) Bypass, circumvent, or interfere with security, authentication, or robot exclusion protocols implemented to restrict access to the Service.

We reserve the right to suspend, disable, or terminate your account without prior notice if we determine you have violated any provision of these Terms.

Section 14 – Automated Agents


14.1 This Agent Terms section applies if you use, enable, deploy, or authorize any automated agent to access, interact with, or use the Service. An “Agent” means software or a service designed to perform autonomous or semi‑autonomous actions on behalf of an individual or entity without direct human supervision.

14.2 No Agent may access, use, or interact with the Service unless it clearly identifies itself and complies strictly with Section 14.4 below. We may also require any Agent to refrain from accessing or using the Service at our discretion.

14.3 We may restrict or limit Agent access and interaction with the Service using technical and operational measures.

14.4 All Agents must comply with the following:

(i) Disclose its identity in all HTTP/HTTPS requests by including a clear user‑agent string identifying the Agent name in the format: Agent/[Agent Name];

(ii) Not disguise or obfuscate automated activity by mimicking human behavior or bypassing CAPTCHA and anti‑bot verification measures;

(iii) Respond honestly to any verification prompts designed to distinguish human users from automated systems;

(iv) Not evade any access restriction or control measures implemented by us.

Section 15 – Termination


We may terminate these Terms or suspend/terminate your access to the Service (in whole or in part) at any time without prior notice at our sole discretion. You remain liable for all outstanding charges incurred up to the date of termination.

The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and all other provisions intended by their nature to survive termination.

Section 16 – Disclaimer of Warranties


Information provided on or through our Service is for general reference only. We do not warrant the accuracy, completeness, or usefulness of such information. Your reliance on this information is at your own risk. We are not liable for any losses resulting from reliance on content published on our Service.

Except as expressly stated by IceCraft Pro, the Service and all products are provided to you “as is” and “as available” without any representations, warranties, or conditions of any kind, whether express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non‑infringement. We do not warrant that your use of the Service will be uninterrupted, timely, secure, or error‑free. Some jurisdictions do not allow limitations on implied warranties, so portions of this disclaimer may not apply to you.

Section 17 – Limitation of Liability


To the fullest extent permitted by applicable law, IceCraft Pro, its partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify and its affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages (including lost profits, lost revenue, lost savings, data loss, replacement costs, and similar losses) arising from your use of the Service or purchased products, including errors or omissions in content, or any loss resulting from content made available through the Service, even if advised of the possibility of such damages. This limitation applies to claims based on breach of contract, negligence, strict liability, or any other legal theory.

Section 18 – Indemnification


You agree to indemnify, defend, and hold harmless IceCraft Pro, Shopify, our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, claims, and reasonable legal fees arising from:

(1) Your breach of these Terms or any document incorporated herein by reference;

(2) Your violation of applicable law or third‑party rights;

(3) Your access to and use of the Service.

We will notify you promptly of any indemnified claim, and your obligations shall not be excused unless you suffer material prejudice due to delayed notice. We may manage the defense and settlement of any claim at your expense, including selection of legal counsel, and will not settle any claim requiring non‑monetary obligations without your consent. You shall cooperate fully in defending any indemnified claim, including providing relevant documentation.

Section 19 – Severability


If any provision of these Terms is found to be unlawful, invalid, or unenforceable, such provision shall be enforced to the maximum extent permitted by applicable law, the unenforceable portion shall be severed from these Terms, and the remaining provisions shall remain in full force and effect.

Section 20 – Waiver; Entire Agreement


No failure by us to exercise or enforce any right or provision of these Terms shall constitute a waiver of such right or provision.

These Terms, together with all policies and operating rules posted by us on the Service, constitute the entire agreement and understanding between you and us governing your use of the Service. These Terms supersede all prior oral or written agreements, communications, and proposals between you and us relating to the Service. Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

Section 21 – Assignment


You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent, and any attempted assignment shall be null and void. We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice.

Section 22 – Governing Law


These Terms and any separate agreements whereby we provide you with Services shall be governed by and construed in accordance with the federal, state, and local laws of the jurisdiction where IceCraft Pro is headquartered. You irrevocably consent to the exclusive jurisdiction and venue of such courts.

Section 23 – Headings


Section headings used in these Terms are for convenience only and shall not limit or otherwise affect the interpretation of these Terms.

Section 24 – Changes to Terms


The most current version of these Terms is always available on this page. We reserve the right to update, amend, or replace any part of these Terms at our sole discretion by posting revisions on our website. It is your responsibility to regularly review our website for updates. Where required by applicable law, we will notify you of material changes, and revised terms shall take effect from the specified effective date. Your continued access or use of the Service after posting changes constitutes acceptance of the updated Terms.

Section 25 – Contact Information


If you have any questions regarding these Terms of Service, please contact us at support@icecraftpro.shop.
Our contact details:
support@icecraftpro.shop