Privacy policy

Privacy Policy


Last Updated: April 30, 2026

IceCraft Pro operates this store and website (including all related information, content, features, tools, products, and services) to provide customers with a curated shopping experience (“Service”). This store and Service are powered by Shopify, enabling us to deliver our services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, access, or use our Service, make purchases, conduct transactions, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail concerning the collection, processing, and disclosure of personal data.

Please read this Privacy Policy carefully. By accessing and using our Service, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy.

Personal Information We Collect and Process


The term “Personal Information” refers to data that identifies or can reasonably be linked to you or any other individual. It does not include anonymized or de-identified information that cannot be tied to a specific person. Depending on how you use our Service, your location, and as permitted or required by applicable law, we may collect and process the following categories of Personal Information, including inferences derived from this data:

  • Contact Information: Your full name, residential address, billing address, shipping address, phone number, and email address.
  • Financial Information: Credit card details, debit card information, bank account numbers, payment details, transaction records, payment method information, and payment confirmation data.
  • Account Information: Username, password, security questions, and account preferences and settings.
  • Transaction Information: Products you browse, add to cart, save to wishlist, purchase, return, exchange, or cancel, as well as your historical transaction records.
  • Communications with Us: Information contained in your correspondence with our customer support team and all other communications sent to us.
  • Device Information: Details about your device, browser, network connection, IP address, and other unique device identifiers.
  • Usage Data: Information regarding your interaction with our Service, including how and when you access the platform and your browsing navigation patterns.

Sources of Personal Information


We may collect Personal Information from the following sources:

  • Directly from you: When you create an account, visit or use our Service, contact our support team, or voluntarily provide your personal details.
  • Automatically through our Service: Collected from your device when you browse our website or use our products and services, including data gathered via cookies and similar tracking technologies.
  • From our Service Providers: Third-party vendors we engage to provide technical support, fulfill services, or collect and process personal data on our behalf.
  • From our business partners and other third parties.

How We Use Your Personal Information


We use your Personal Information for the following purposes, in accordance with your interaction with our platform and services:

Provide, Customize and Improve Our Service


We use your personal data to deliver our Service, perform contractual obligations, process payments, fulfill orders, remember your preferences and recommended products, send account-related notifications, process purchases, returns, exchanges and cancellations, create and maintain your account, arrange shipping logistics, facilitate smooth returns and exchanges, allow product reviews, and deliver personalized shopping recommendations based on your purchase history. This also includes using your data to customize and enhance our overall Service experience.

Marketing and Advertising


We use your Personal Information for marketing and promotional purposes, including sending marketing announcements, advertisements, and promotional offers via email, SMS, or postal mail. We may also display targeted online advertisements on our platform and third-party websites based on your past purchases, cart activity, and Service usage history.

Security and Fraud Prevention


We use your Personal Information to verify your account identity, ensure secure payments and shopping experiences, detect, investigate, and respond to potential fraud, unauthorized activity, illegal conduct, malicious behavior, and safeguard public safety and platform security. You are responsible for maintaining the confidentiality of your account login credentials. We strongly advise you not to share your username, password, or other access details with third parties.

Customer Communication


We use your Personal Information to provide customer support, respond to your inquiries promptly, deliver effective service, and maintain our ongoing business relationship with you.

Legal Compliance


We use your Personal Information to comply with applicable laws, respond to valid legal requests from law enforcement and government authorities, participate in civil disclosure proceedings, potential or ongoing litigation and legal disputes, and investigate and enforce violations of our Terms of Service and policies.

How We Disclose Your Personal Information


We may disclose your Personal Information to third parties for legitimate purposes in accordance with this Privacy Policy under the following circumstances:

  • To Shopify and third-party vendors who provide services on our behalf, including IT administration, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping services.
  • Shared with business and marketing partners to deliver marketing services and targeted advertising. We use Shopify to support personalized advertising in collaboration with third-party platforms, based on your online activity across other merchant websites and services. Our business and marketing partners will use your information in accordance with their own privacy policies. Depending on your jurisdiction, you may have the right to opt out of having your data shared for targeted advertising across third-party retailers and websites. You may exercise your opt-out rights here.
  • When you instruct, request, or consent to us disclosing specific information to third parties, such as for product delivery or using social media widgets and account login integrations.
  • Shared within our affiliated companies and corporate group entities.
  • Disclosed in connection with business transactions such as mergers, acquisitions, or bankruptcy proceedings; to comply with legal obligations including subpoenas, search warrants, and official requests; to enforce our Terms of Service and policies; and to protect the rights, property, and safety of our Service, our company, users, and the public.

Relationship with Shopify


Our Service is hosted by Shopify. Shopify collects and processes Personal Information related to your access and usage of our platform to provide and improve its services. Information you submit on our store may be transmitted and shared with Shopify and third parties located outside your country of residence for service delivery and optimization purposes.

We also use Shopify’s enhanced features that incorporate data collected from your interactions with our store, other merchants, and Shopify platforms to protect, expand, and improve our business. Shopify may use Personal Information collected from your activity on our store and other platforms to provide these enhanced services. Shopify acts as an independent data controller for such processing and will respond to requests regarding your privacy rights.

To learn more about how Shopify uses your personal data and your available rights, please review the Shopify Consumer Privacy Policy and visit the Shopify Privacy Portal for your regional privacy rights.

External Links and Third-Party Websites


Our Service may contain links to external websites and online platforms operated by third parties. We do not endorse, control, or manage these external sites. When you follow external links, we recommend reviewing the privacy policy, security terms, and terms of service of those third-party platforms. We assume no responsibility for the privacy, security, accuracy, completeness, or reliability of content on external websites.

Any information you share on public or semi-public third-party social networking platforms may be viewed by other users of that platform and our Service, without limitation on usage by us or external parties. The presence of external links on our website does not constitute an endorsement or recommendation unless explicitly stated.

Children’s Data Protection


Our Service is not intended for children. We do not knowingly collect Personal Information from minors under the age of majority in your jurisdiction. If you are a parent or legal guardian and believe your child has provided us with personal data, please contact us to request deletion of such information.

As of the effective date of this Privacy Policy, we have no actual knowledge that we have sold or shared Personal Information of individuals under the age of 16 as defined under applicable privacy laws.

Data Security & Data Retention


Please note that no security system is completely impenetrable, and we cannot guarantee absolute perfect security for your data. Information transmitted to us online may not be fully secure during transmission. We recommend avoiding sending highly confidential or sensitive information over unsecured communication channels.

We retain your Personal Information for as long as necessary to maintain your account, provide our Service, comply with legal obligations, resolve disputes, and enforce our contractual terms and policies. Retention periods vary based on business and legal requirements.

Your Rights and Choices


Depending on your country or region of residence, you may hold some or all of the following rights regarding your Personal Information. These rights are not absolute and apply only under specific circumstances; we may decline requests where permitted by applicable law:

  • Right of Access / Right to Know: You may request access to the Personal Information we hold about you.
  • Right to Deletion: You may request deletion of your stored Personal Information.
  • Right to Rectification: You may request correction of inaccurate Personal Information we maintain.
  • Right to Data Portability: You may obtain a copy of your Personal Information and request data transfer to third parties under permitted conditions.
  • Right to Opt Out of Sale/Sharing for Targeted Advertising: Where applicable under local privacy law, you may opt out of the sale or sharing of your data for targeted advertising purposes. You may exercise this opt-out right via the designated link. If you visit our website with Global Privacy Control enabled, your opt-out signal will be automatically honored for your device and browser, and applied to your Shopify account if identifiable. We do not recognize other “Do Not Track” signals from browsers or devices outside of Global Privacy Control.
  • Manage Communication Preferences: We may send promotional emails, and you may unsubscribe at any time using the unsubscribe link included in our messages. Unsubscribing from promotional emails will not block essential transactional and account-related notifications.

If you reside in the United Kingdom or European Economic Area (EEA), you may exercise additional rights alongside those listed above, subject to local legal exceptions and restrictions:

  • Right to Object and Restrict Processing: You may request us to stop or limit the processing of your Personal Information for specific purposes.
  • Right to Withdraw Consent: Where processing is based on your consent, you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing completed prior to revocation.

You may exercise your privacy rights via options on our Service or by contacting us directly. For further details on Shopify’s data processing and your related rights, visit: https://privacy.shopify.com/en

We will not discriminate against you or provide unfavorable treatment for exercising your privacy rights. We may verify your identity before fulfilling your request as required by applicable law. You may appoint an authorized agent to exercise your rights on your behalf; we require valid proof of authorization from your agent and may verify your identity directly. We will respond to all valid requests within legally required timeframes.

Complaints


If you are dissatisfied with how we handle your Personal Information, please contact us. Depending on your location, you may have the right to appeal our decision or file a complaint with your local data protection authority. For a list of relevant supervisory authorities in the EEA, please refer to the official EEA authority directory.

International Data Transfers


Your Personal Information may be transferred, stored, and processed outside your country of residence.

When transferring your data outside the EEA or the UK, we will use approved transfer mechanisms such as the European Commission Standard Contractual Clauses or equivalent official frameworks issued by UK authorities, unless the receiving country is recognized as providing an adequate level of data protection.

Amendments to This Privacy Policy


We may update this Privacy Policy at any time due to operational changes, business adjustments, legal obligations, or regulatory requirements. Revised terms will be posted on our website with an updated Last Updated date, and notifications will be provided as required by applicable law.

Contact Information


If you have questions regarding our privacy practices, this Privacy Policy, or wish to exercise your data protection rights, please contact us via email at 970930ll@gmail.com, or by post at:

Miimachi Nigyo, Wajima, JP-17, 929-2367, Japan

For the purposes of applicable data protection law, we act as the Data Controller for your Personal Information.