Legal notice

IceCraft Pro Legal Notice

This Legal Notice governs your use of the IceCraft Pro website, online store, and all related services (collectively, the "Service"). By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by the terms of this Legal Notice, as well as our Shipping Policy, Privacy Policy, and Terms of Service. If you do not agree to these terms, please refrain from using the Service.

1. Company Information

IceCraft Pro (hereinafter referred to as "we", "us", or "our") is a legally operating business entity. For the purpose of compliance with applicable laws and regulations, including consumer protection laws in various jurisdictions, we provide the following accurate and up-to-date contact and business information:

Trade Name: IceCraft Pro
Physical Address: 929-2367, Ishikawa Wajima Miimachi Nigyo, Japan
Contact Email: support@icecraftpro.shop
Contact Phone: 0761-5066-5425
VAT Registration Number: Not Applicable

This information is provided in accordance with requirements for online merchants, ensuring transparency and accessibility for all customers and regulatory authorities.

2. Compliance with Laws and Regulations

We are committed to conducting business in full compliance with all applicable local, national, and international laws, regulations, and directives, including but not limited to consumer protection laws, intellectual property laws, and data protection regulations. When selling products worldwide, we adhere to the laws of both our business location and the destination country/region of each order.

In particular, we comply with relevant consumer protection directives for the European Economic Area (EEA) where applicable, including the E-Commerce Directive (2000/31/EC), Unfair Commercial Practices Directive (2005/29/EC), and Consumer Rights Directive (2011/83/EU).

3. Intellectual Property Rights

All intellectual property rights related to the Service, including but not limited to trademarks, logos, product names, text, images, graphics, and software, are owned by IceCraft Pro, its affiliates, or licensed to us. The IceCraft Pro trademark is the exclusive property of our company, and no part of the Service may be reproduced, distributed, modified, or used without our prior written consent.

We respect the intellectual property rights of third parties. If you believe that any content on our Service infringes upon your intellectual property rights, please contact us at support@icecraftpro.shop with detailed information, and we will take prompt action to address the issue.

4. Product Information and Liability

We make every effort to ensure that all product information displayed on our store is accurate, complete, and not misleading. However, we do not warrant the absolute accuracy of product descriptions, images, or specifications, and slight variations may occur between the displayed product and the actual item received.

We shall not be liable for any damages, losses, or injuries arising from the use, misuse, or inability to use our products, except where such liability is mandated by applicable law. We do not make any express or implied warranties regarding the fitness for a particular purpose, merchantability, or non-infringement of our products, beyond what is required by law.

5. Limitation of Liability

To the fullest extent permitted by applicable law, IceCraft Pro shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Service, including but not limited to damages related to order delays, product defects, or unauthorized access to your account. This limitation of liability applies regardless of the legal basis for the claim, including breach of contract, negligence, or strict liability.

6. Privacy and Data Protection

We take the protection of your personal data seriously. All personal information collected through the Service is handled in accordance with our Privacy Policy, which outlines how we collect, use, store, and protect your data. By using the Service, you consent to the collection and processing of your personal information as described in the Privacy Policy.

For customers in the EEA or other regions with strict data protection laws, we comply with relevant regulations to ensure the lawful processing and transfer of personal data.

7. Product Recalls

In the event that a product sold by IceCraft Pro is found to pose a risk to health or safety, we will comply with all applicable product recall laws and regulations. We will promptly remove the recalled product from our store and notify affected customers if required by law, providing instructions for returns and refunds.

8. Changes to This Legal Notice

We reserve the right to update, modify, or amend this Legal Notice at our sole discretion. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Your continued use of the Service after any changes have been made constitutes your acceptance of the updated Legal Notice.

9. Governing Law and Dispute Resolution

This Legal Notice shall be governed by and construed in accordance with the laws of Japan, the jurisdiction where IceCraft Pro is headquartered. Any disputes arising from or in connection with this Legal Notice or the Service shall be resolved through amicable negotiation first. If negotiation fails, the dispute shall be submitted to the competent courts of the jurisdiction where IceCraft Pro is located.